Modification History
Not Applicable
Unit Descriptor
Descriptor |
This unit describes the knowledge and skills required to work collaboratively with clients to provide services to implement a range of strategies within the scope of an individual recovery plan for a person with a mental health condition |
Application of the Unit
Application |
This unit applies to work with people affected by a mental illness in a range of community services work contexts This work provides a person-centred approach to care, involving a variety of health and community service professionals working collaboratively with the client, their carer/s and family |
Licensing/Regulatory Information
Not Applicable
Pre-Requisites
Not Applicable
Employability Skills Information
Employability Skills |
This unit contains Employability Skills |
Elements and Performance Criteria Pre-Content
Elements define the essential outcomes of a unit of competency. |
The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. Terms in italics are elaborated in the Range Statement. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Clarify service requirements |
1.1 Obtain information about the requirements and boundaries of possible services or activities from the person's recovery plan 1.2 Work collaboratively with person to determine relevance of services or activities to recovery 1.3 Gather the resources to facilitate service delivery, in line with person's needs and specifications of the recovery plan 1.4 Confirm the person's understanding of the services and support to be provided 1.5 Ensure informed consent has been obtained from the client before commencing the service activity |
2. Implement strategies collaboratively |
2.1 Guide and support the person to participate in the service delivery as defined in the recovery plan 2.2 Ensure service delivery reflects evidence -based practice and values based practice 2.3 Work collaboratively to identify and note any difficulties the person experiences completing the requirements and report to supervisor in a timely manner 2.4 Identify and manage compliance issues , including subjective and objective reporting of the person's response to the intervention, and report to supervisor in a timely manner 2.5 Provide feedback to reinforce the person's understanding of the intervention and their progress 2.6 Seek assistance when the person presents with needs or signs outside limits of own authority, skills and/or knowledge 2.7 Report difficulties to supervisor for advice before continuing the service delivery |
3. Review outcomes to determine effectiveness of services provided |
3.1 Work collaboratively with person to determine outcomes of services provided or activities undertaken 3.2 Collaboratively identify indicators of progress toward goals identified in recovery plan 3.3 Identify and discuss any new or ongoing difficulties and concerns of the person 3.4 Identify and discuss with person potential changes to the services provided or referral options 3.5 Adjust recovery plan and service delivery to strengthen achievements towards recovery goals |
4. Report and document information |
4.1 Provide progress feedback to supervisor 4.2 Report difficulties and client concerns to supervisor in a timely manner 4.3 Implement variations to the service delivery according to the instructions of supervisor 4.4 Document information about services delivered according to the organisation's protocols 4.5 Use appropriate terminology to document person's response, outcomes and identified problems related to the services and support provided |
5. Use self protection strategies |
5.1 Use conflict resolution and negotiation as appropriate 5.2 Take appropriate action to ensure safety of self, client and others 5.3 Acknowledge limits of own abilities and make referrals as appropriate in accordance with organisation policies and available resources 5.4 Seek emergency assistance as required |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This describes the essential skills and knowledge and their level required for this unit. |
Essential knowledge : The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include knowledge of:
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Essential skills : It is critical that the candidate demonstrate the ability to:
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. |
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Critical aspects for assessment and evidence required to demonstrate this unit of competency : |
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Access and equity considerations : |
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Context of and specific resources for assessment : |
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Method of assessment : |
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Range Statement
RANGE STATEMENT |
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The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Possible service delivery or activities may include : |
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Compliance issues may include : |
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Evidence -based practice in the mental health context applies to : |
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Unit Sector(s)
Not Applicable